Warranty

We only work with the best designers and manufacturers to ensure high quality standards are maintained. In addition, we have thoroughly tested our bags beyond normal use of a diaper bag. Our goal is to provide you with durable products that will you will love to use.

Because of this, Work Smart Enjoy Life Bags offers a Limited Lifetime Warranty against defects in material or workmanship for the life of the bag. If a product ever fails due to a manufacturing defect we will replace the product at our discretion. This warranty does not cover damage caused by accident, improper care and storage, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. We do not charge a restocking fee, but return shipping costs are to be paid by the customer.

The warranty does not cover:

Damages caused by normal wear and tear (i.e. scratches, scuff marks, color fading, etc.)
Damages resulting from improper use or care (i.e., outdoor storage in damp environment, airlines, washing machines, dyers etc.)
Cosmetic damages that do not affect the functionality of the product

Please email us at customerservice@wselbags.com with the order number to begin the return/exchange authorization process.